Refund and Cancellation Policy

Effective 23 September 2026 · Iskal Limited

This policy applies to paid Iskal subscriptions and directly purchased digital services. The core homeowner job-request service is free.

Cancellation

You may cancel a paid subscription at any time through the account process or by emailing christian@iskal.si. Unless the purchase screen states otherwise, cancellation stops future renewals and paid access continues until the end of the current paid period.

Refunds

Monthly fees are generally non-refundable once the period begins, except where required by law, where we charged incorrectly or where Iskal agrees otherwise. Prepaid-plan terms shown at purchase apply. A billing error, duplicate charge or post-cancellation charge will be corrected after verification. A material prolonged Iskal service failure may result in an appropriate service credit, extension or refund.

Consumer rights and requests

Nothing removes mandatory consumer rights. To request a refund, email your account email, charge date, amount and a short explanation. Approved refunds are returned to the original payment method where reasonably possible; timing depends on the payment provider and bank.